PRIVACY POLICY

Last Updated: September 28, 2026

This Privacy Policy describes how Urban Row Photography LLC, a Maryland limited liability company (“Urban Row Photography,” “we,” “us,” or “our”) collects, uses, and discloses personal information through urbanrowphoto.com (the “Website”) and when you contact us or book our services. 

  • Scope
This Policy applies to personal information we collect on or through the Website and through inquiries you initiate through the Website, including information transmitted to third-party platforms that we use to manage inquiries, scheduling, and payments.

  • Collection of Personal Information 
Information you provide.
We may collect your name, email address, phone number, event or session date, location, information about the photography services you are interested in, guest count, anticipated investment, and any other information you choose to provide through our inquiry form, HoneyBook, or communications with us.

Information collected automatically.
We may collect IP address, browser and device information, pages viewed, referring pages, interactions with the Website, and other usage information through cookies and similar technologies, including Google Analytics.

Information collected through third-party services.
Our Website is built using Showit. Information submitted through our inquiry form is transmitted automatically to HoneyBook, which we use to manage inquiries and prospective client information and, if you later become a client, for functions such as scheduling and payments. These third-party service providers may process information in accordance with their own privacy practices and the services they provide to us. 

Payment information.
If you later book our services and make a payment through HoneyBook, the transaction is processed through HoneyBook and its applicable payment-processing providers. We do not receive or store your complete payment-card number through our Website.

  • AI and Automated Tools
We may use software that incorporates artificial intelligence or other automated features in connection with our business, including tools that assist with photo editing and content development. We do not use artificial intelligence to generate photographs or other images that are presented as photographs created by us. We review and exercise human oversight over content and images produced or modified using these tools. To the extent a third-party service processes personal information on our behalf in connection with these functions, that information may be handled in accordance with the provider’s applicable terms and privacy practices.

  • Use of Personal Information
We may use personal information to respond to inquiries and communicate with prospective clients; provide quotes or information about our photography services; schedule consultations, sessions, or other appointments; process and administer bookings and payments; operate, maintain, secure, analyze, and improve the Website and our business; maintain business and client records; send service-related and administrative communications; send promotional or marketing communications where permitted by law; protect our rights, investigate misuse or security issues, and enforce our agreements; and comply with applicable legal, tax, accounting, and regulatory requirements.

  • Email Communications and Marketing
If you contact us about our services, we may email you in response to your inquiry and may send communications relating to a consultation, booking, payment, or services you request.

If we send marketing or promotional emails, you may opt out by contacting us at naomi@urbanrowphoto.com. Opting out of marketing communications will not prevent us from sending non-marketing messages related to an inquiry, transaction, or existing client relationship. We do not sell your email address.

  • Disclosure of Personal Information
We may disclose personal information to service providers and technology platforms that support our Website and business, including Showit, HoneyBook, Google Analytics, payment-processing providers, photography and business software providers, and other vendors we use to operate our business. 

We may also disclose information to other parties when you direct or consent to the disclosure; to government authorities, law enforcement, courts, or other parties when disclosure is required by law or reasonably necessary to protect our rights, safety, property, clients, or others; and to a purchaser, successor, or other party involved in an actual or proposed merger, sale, reorganization, financing, or transfer of all or part of our business.

  • Cookies and Analytics
We use cookies and similar technologies to operate the Website, remember preferences, and analyze traffic through Google Analytics. You can control cookies through your browser settings; disabling them may affect functionality. Certain browsers and devices may offer privacy controls or signals. We respond to those signals when required by applicable law and technically supported by the Website and the services we use.

  • Data Retention
If you inquire about our services but do not book with us, we generally archive your inquiry in HoneyBook when you tell us that you have chosen another provider or, if we do not hear from you, within approximately one month after your inquiry. Archiving an inquiry does not necessarily delete the information from HoneyBook.

For clients and archived inquiries, we may retain personal information for as long as reasonably necessary for our business and recordkeeping purposes, including to maintain client and transaction records, comply with legal, tax, accounting, and contractual obligations, resolve disputes, and protect or enforce our rights. Retention periods may therefore vary depending on the type of information and the reason we maintain it.

  • Data Security
We use reasonable administrative, technical, and physical measures to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot and do not guarantee absolute security. You submit information to the Website at your own risk, and we are not responsible for the unauthorized acts of third parties that occur despite reasonable security. Please do not send sensitive information, such as financial-account or government-ID numbers, through the Website’s forms or by unencrypted email unless we specifically request the information through an appropriate method.

  • Privacy Rights
Depending on your state of residence and the privacy laws applicable to us, you may have rights to access or know the personal information we hold; request correction or deletion; obtain a portable copy; and opt out of targeted advertising or the “sale” or “sharing” of personal information. We do not sell or share your personal information, and we do not use sensitive personal information for purposes that require an opt-out. 

Maryland’s Online Data Privacy Act provides specified rights to Maryland consumers when the Act applies to the business processing their personal data. We will honor privacy requests to the extent required by applicable law. 

To exercise any right, contact us at naomi@urbanrowphoto.com. We may take reasonable steps to verify your identity and request before responding. If applicable law permits an authorized agent to submit a request for you, we may require verification of the agent’s authority. We will not unlawfully discriminate against you for exercising an applicable privacy right.

  • Sale and Targeted Advertising 
We do not sell personal information as defined by applicable privacy law, and we do not currently process personal information through the Website for targeted advertising using advertising or retargeting pixels.

If our practices change in a way that creates additional opt-out rights under applicable privacy law, we will update this Policy and provide any legally required method for exercising those rights.

  • Children
The Website is intended for adults. We do not knowingly collect personal information from children under 13 through the Website. If you believe a child provided information through the Website, contact us and we will delete it.

  • Third-Party Sites and Services
The Website uses or links to third-party websites, platforms, and services, including Showit, HoneyBook, Google Analytics, and Instagram. Their handling of information is governed by their own privacy policies and terms, not this Privacy Policy. We encourage you to review the privacy practices of third parties with which you interact.

  • Changes
We may update this Policy at any time. Changes are effective when posted with a new “Last Updated” date. 

  • Contact
If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

Urban Row Photography LLC
naomi@urbanrowphoto.com